Help

How My Runway works, your account, and billing.

Getting started

Signing up and signing inNo password: we email you a sign-in link, with a code under it, each time.
Your first planQuick setup walks you through five short steps, or asks four questions on one page.
Getting startedA checklist of what to look over in a new plan, ticked as you open each part.
Reading the chartEvery year to the end of the plan, and any year opens to the figures behind it.

Your plan

Changing your planThe cards under the chart, editing one, duplicating, undo, and amounts by the week.
MilestonesA home, retiring, a year off: give it a year, or ask for the first year it’s affordable.
Buying a propertyWhat leaves the bank that year: deposit, stamp duty, fees and lenders mortgage insurance.
Rules for spare cashWhere each year’s surplus goes, in your order.
Drawdown: paying for a short yearWhich savings pay for a year that costs more than it earns, and how far each may go.
What-if modeChange something beside your plan and see both on one chart. Plus.
Smart plans and insightsStep-by-step answers to retirement, property, mortgage and super questions. Plus.
Ask RunwayAsk a question or describe a change in your own words.
Tracking your progressToday’s balances, and your net worth month by month.
Sharing a planLet a partner or an adviser into your plan, to edit it or only to view it.
A public link to your planA read-only copy anyone can open without signing in. Free and Plus.
Household and settingsWho is in the plan, how long it runs, the rates it assumes and your preferences.
Where the numbers come fromPublished tax, super and duty rules, and growth rates that are yours to change.

Account and billing

Free and PlusPlus is $149 a year, GST included. The projection is the same on both; Plus prices a purchase from the published rates.
Cancelling PlusCancel any time; Plus stays to the end of the year you paid for, and your plan stays.
Inviting friendsShare your link; when a friend first pays for Plus, you get $10 off your renewal.
Deleting your accountYour plans, balances and settings are deleted.

Trust and privacy

Is My Runway financial advice?No. It is a calculator: it applies the rules to your figures and shows what happens.
Where your data is keptIn Australia (Sydney), with the few services that help us named. We ask for figures, not identity.

Still stuck?

Signed in? Choose Help at the top of the app, pick what it’s about and tell us what happened; it reaches us with the page you were on, and you get a copy. Otherwise write to [email protected]. We reply by email. Please don’t send passwords or account numbers.